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JR Rentals  Property Management Policies | Killeen Tx Real Estate | Copperas Cove Homes

JR Rentals  Property Management Policies242 Cove Terrace Shpg Ctr

E. Hwy 109 Copperas Cove, Texas 76522

Phone: 254-547-9994      

Email:  Robert@JRHerrings.com  

 

JR Rentals  Property Management Policies

 

The Management Agreement. The management of real estate, whether residential or commercial, should require a written Management Agreement between the property owner and manager.  The Management Agreement is a comprehensive and detailed agreement outlining the responsibilities of both the owner and management.

The Lease Agreement Between JR Rentals and The Tenants.
JR Rentals and Property Management will complete all of the necessary leasing requirements between the tenant of your property and JR Rentals. 

We begin by having the tenant complete an extensive rental application, which allows us to evaluate prospects based upon their income, debt, employment and previous history when possible. 

The lease that is executed on your behalf is the Texas Association of Realtors contract.  This contract is put together my real estate attorneys and brokers.  These leases are continually updated to reflect changing legal conditions and gives us the ability to maintain control and manage your property for your maximum benefit. 

An initial twelve month lease term is generally used, with lease renewal period of equal length. Short-term leases can be offered based upon the property owner's preference. All tenants pay monthly rent in advance, due on the first day of each month with a late fee equal to 10% of the rent assessed on all rents not paid by the 5th of the month. 

Eviction for nonpayment of rent begins on the 7th day of each month. Only bonafide, documented reasons for payment after the 6th are accepted and the extended payment period cannot exceed mid month. Eviction proceedings will normally require up to 15 days to complete. 

Tenants are required to give written notice of any maintenance problem.  Notification can be in the form of fax, email or mail or by filling out the in-office maintenance request form. A serviceman is then sent to make the repair and to determine the cause of the problem. Our lease states specifically that "tenant caused" problems with be charged back to the tenant. 

With a property owner's consent, pets are allowed with the payment of a $200 additional (non-refundable) pet deposit. The pet deposit is automatically transferred to the property owner upon receipt of the funds.  

Leases on single-family homes also require the tenant to maintain the yard and ground. Pest control service is generally the responsibility of the resident of a single family home, whereas the owner of multi-family housing must bear the responsibility for pest control. 

In summary, our rental application, lease, and maintenance and cleaning addendum along with a complete property condition and inspection report help insure that both the property owner and tenant are treated fairly and the utmost control is maintained on your property.  

 

 

           JR Rental & Property Management Payment Policy:

All rental payments are due on the first (1st) day of each month and late on the 3rd of the month.

Full monthly rent payments are required on each account. 
No partial payments are accepted.

All funds received will be applied to account charges in the order that the charges were incurred, (First In-First Out).

Pet fees are required to be paid in full, prior to allowing any animal on the property.

Payments must be made by money order, cashiers check, personal check.  We accept no cash. 

Personal checks will only be accepted on the account of the Lessee on the lease.

Only one check is allowed, multiple checks not accepted.

NO TEMPORARY CHECKS

If we receive a return check for whatever reason, personal checks will no longer be accepted.

No Cash will be accepted.   

Personal Checks will not be accepted for late rent payment after the 7th day of the month.

THERE ARE NO EXCEPTIONS TO THIS POLICY.

 

 

           JR Rentals & Property Management Pet Deposits and Pet Policy:

Pets are allowed under certain conditions in some properties.  However, when allowed, the following conditions must be followed:

Only one (1) pet is allowed;

The pet cannot exceed 30 lbs in weight;

The pet must be either spayed or neutered;

The tenant is responsible for the immediate clean-up of his pet feces;

A non-refundable pet fee of $200.00 (Two Hundred Dollars) must be paid prior to having a pet (any animal) on the property;

A pet is hereby defined and agreed to as: Any animal allowed on the property by the lessee, regardless of the animals origin, ownership or length of stay.  (An example; a guest of the lessee, visiting with an animal (pet) will be construed as a pet of the lessee).

ABSOLUTELY….NO Pit Bulls, Rottweiler, German shepherd, Husky, Malamute, Doberman Pincher, Chow Chow, Great Dane, Saint Bernard, Akitas, Presa Canarious, or wolf-hybrids (regardless of size) are allowed on our rental properties.  NO EXCEPTIONS.

 

Multi-Family Parking:
 

The following guidelines are hereby instituted for benefit of the tenants.  We hope that all tenants will abide by the guidelines; However, should a parking complaint be made, then this office will take corrective action against such violators.
            
The parking lot:

Is for residents only

Guests are not allowed to park in the parking lot.  Residents are responsible for insuring that all guests are aware of this policy, and remove their vehicles immediately.

Do not park your vehicle in the driveway, or in such a manner that your vehicle either takes several spaces or blocks the use or entrance to other spaces.

Disabled vehicles, trailers, boats, motor homes, travel trailers and other such vehicles are not allowed in the apartment parking lot, and may be towed without notice.

Parking is normally limited to one vehicle per tenant.  Tenants with multiple vehicles should be considerate of not taking numerous spots and leaving none for other tenants.

No parking on the grass.

Maintenance of Premises:


Lessee/Tenant shall be responsible for repair or maintenance functions to include, but not limited to the following:

Changing of air conditioner/furnace filters on a monthly basis;

Resetting of circuit breakers or fuses;

Unstopping plumbing (except that caused by tree roots or faulty pipes);

Damage resulting from failure to promptly report to the lessor/landlord any malfunctions or abnormal operations of equipment within the rented property;

Damage resulting from forceful entry or burglary;

Changing of electric light bulbs;

Tightening, of screws, nuts and bulbs on hardware not requiring specialized training;

Excessively high water or utility bills resulting from failure to report of obvious leaks;

All screen repair, or replacement and repair, or replacement of all broken glass;

Payment of any repair bill due to tenant request where no problem was found or corrected;

Lighting of any and all pilot lights on gas fixtures; insuring the proper operation of smoke detector(s) and replacing the battery as needed.  Lessee/Tenant may notify lessor/landlord of necessary repair or corrective action/maintenance and request assistance at lessee/tenant expense.  Lessee/landlord will not pay for any repairs or billings charged to lessor/landlord by lessee/tenant.

 

IF YOU HAVE ANY QUESTIONS, CONTACT JR RENTAL DEPARTMENT DURING NORMAL BUSINESS HOURS.  
(MON-FRI 9:00AM–5:30PM AND SAT 10AM–4PM)

IMPORTANCE NOTICE…..IMPORTANCE NOTICE

For “EMERGENCY REPAIRS” and emergency repairs ONLY…
After office hours, Call 
            254-394-6800      
Emergency Repairs are those repairs needed immediately to protect life and property.

THIS NUMBER IS TO BE CALLED FOR EMERGENCY REPAIRS NEEDED AFTER THE RENTAL DEPARTMENT IS CLOSED.  EMERGENCY REPAIRS ARE SUCH AS:

GAS LEAKS

FLOODING OF PROPERTY

LOSS OF HEATING WHEN THE TEMPERATURE FALLS BELOW FREEZING

EXAMPLES OF NON-EMERGENCIES:

Plumbing stoppages

Locked out

Air Conditioner or appliances not working

Noisy neighbors

Broken windows, screens, etc…

Most of these items are the responsibility of the tenant and you can call your own repairman if you wish.  All repairs arranged for by the tenant will be paid for by the tenant!

 

               RULES FOR VACATING MOVE-OUTS AND FINAL INSPECTIONS:

 A 30 day notice in writing must submitted to the office.  atelephone notice is not   acceptable.

Ceilings, walls and woodwork: Loose dirt will be removed from walls, and other surfaces.  Blinds cleaned.

Spots, dirt, grease, fingerprints and other marks will be removed from walls, baseboards, window sills, doors and other woodwork.  The element of fair wear and tear will be considered, but not abused.

Nails and screws must be removed and the walls or doors and restored to their original condition.  Holes or spots must be professionally restored.

All decals, wallpaper or contact paper will be removed.

All drawers, furniture and cabinets will be emptied, wiped out and left open.  Closets and shelves will be cleared of hangers or trash.  Kitchen cabinets are to be free of food particles, cleaned and left open.  Dishwasher are to be cleaned and dry.

Refrigerators: The refrigerator will be defrosted and thoroughly washed out with a mild detergent and then wiped completely dry.  Turn the dial to the “off” position and be sure to leave the door OPEN.  Exterior surfaces and the area behind and underneath the refrigerator cleaned, and the refrigerator returned to its normal position.

Stove: Wire brushes or sandpaper should never be used.  Easy off is a good product to use on the interior of the oven.  NOTE: do NOT attempt to use a cleaning product on a self-cleaning oven.  Oven reflector pans must be replaced if they cannot be cleaned like new.

Light fixtures must be cleaned and equipped with working bulbs of proper size.  Ceiling fans must also be cleaned and lights equipped with proper bulbs.

All tubs, basins, sinks, toilets and tile must be thoroughly scrubbed, cleaned and dried.

Air Conditioner and heater units and vents must be cleaned and a new filter installed and the access panel left off for inspection.

Exhaust fan and vent-a-hood must be cleaned and free of all grease.

All tile or wood floors must be cleaned and free of all marks, or tears.

Garages and driveways must be cleaned and all grease and oil marks removed.

Grounds must be neatly mowed and edged to include under porches, and in flowerbeds.

Trash and other debris must be removed from the grounds.

Windows and mirrors must be cleaned, inside out.  Screens must be in good condition or they must be replaced.

Fireplaces must have all ashes removed and fireplace cleaned.

Carpets MUST be professionally steam cleaned and shampooed by an approved vendor.  The receipt for payment of carpet cleaning MUST be presented to the Property Inspector at time of final inspection/vacating for verification.  Self-carpet cleaning or rental equipment receipts will NOT be acceptable.

Tenants that had pets on the property MUST have the property professionally exterminated for flees and ticks, and present the receipt upon vacating.

These are the conditions in which your apartment or house should be when inspected for vacating.  If these requirements are not met, we simply hire someone to clean your property at your expense.  Cleaning, repair, replacement charges will be deducted from your Security Deposit before any refunds are made.  If you wish to make corrective actions yourself, a $75.00 fee will be charged for re-inspection.  It is your responsibility and to your advantage to leave your premises CLEAN and presentable.

Testing
The smoke detector should be tested on a regular basis. If the smoke detector does not work, replace the battery.  If it still does not work or if your smoke detector operates on 110 volts then submit WRITTEN request for replacement and/or call the office.

Battery Replacement
When a battery gets low it will make a “twitter” sound  until the battery is replaced.  DO NOT remove the battery until it can be replaced with a new one. 

Steam  
Occasionally steam from cooking or the bath will setoff the smoke detector.  Take the following steps:

Open windows to allow steam to escape.

Turn on Air Conditioner thermostat fan switch ON (not automatic).  Return the switch to automatic when the detector is no longer sounding.

Use a newspaper or a bath towel to FAN the smoke detector.

Problem Prevention

Winter Time

When temperatures fall below 20 degrees – particularly when accompanied by strong winter winds – dramatically increase the possibility of frozen water pipes and the resulting damage from bursting and flooding.  It’s important that you plan ahead.  Inconvenience and financial loss can be reduced if you follow simple guidelines.

Take care to warn the premises before a major freeze occurs.  Keep informed of steps that should taken to prevent or reduce damage.

Specifically:

Keep premises heated to at least 68 degrees F.

Leave outside faucets running slightly (a small, steady stream of water).  But don’t allow outside faucets to flow into the street or onto sidewalks and other traffic areas.

Hoses should be disconnected from outside faucets.

At least one inside faucet – preferably more – also should drip lukewarm water so that both hot and cold pipes are involved.

Pipes under the kitchen sink are particularly vulnerable.  When extremely cold, sink cabinet doors should be opened to allow heat from the home to enter.

All faucets should be checked before your retiring for the evening and again in the morning.

If you are going to be away for any length of time, a neighbor or management staff should be asked to check pipes.

Should a faucet freeze, inside faucet can easily be thawed with a good hair dryer.  Outside faucets, however, usually require both the hair dryer and plenty of hot water.

Should a pipe burst, the following steps should be taken immediately:

Water should be shut off at the main valve.  If the break is in a hot water pipe, the valve on top of the hot water heater should be closed.  It’s important that residents know beforehand the location of water valves.

A plumber must be called.